1. Introduction

1.1 These Terms and Conditions (hereinafter referred to as the "Terms of Use") govern your use of the website BIX Games (hereinafter referred to as the "Site") and constitute an agreement between the Site and you (hereinafter referred to as "You" or "User").
1.2 These Terms will take effect on August 20, 2024.
1.3 Before you start using the Site's services, you need to read and agree to these Terms.
1.4 Your use of the Site or authorization therein implies your unconditional acceptance of these Terms.
1.5 The Site reserves the right to make changes to these Terms at any time without prior notice. Continued use of the Site following such changes signifies your acceptance of them.
1.6 The BIX Games Site is exclusively an entertainment platform and is not registered as a legal entity in any jurisdiction. All actions and decisions made by users on the Site are done at their own risk.

2. Liability

2.1 As far as the law allows, we are not responsible for any direct, indirect, special, or consequential damages or losses you may experience while using the Site. This includes, but is not limited to, loss of opportunities, income, actual or anticipated profits, business, contracts, goodwill, reputation, anticipated savings, and damage to or corruption of data. This applies even if we were informed beforehand of the potential for such losses.
2.2 If for any reason we are found to be liable under these Terms and Conditions, our total liability to you shall not exceed the lesser of (A) the value of the bets and wagers you placed via your account, or (B) EUR 500.
2.3 We strongly recommend that you: (I) verify the compatibility of our service with your own equipment before use, and (II) take reasonable precautions to protect yourself from harmful programs or devices, including the installation of antivirus software.
2.4 We are not responsible for any issues with the Site caused by events beyond our control, such as social unrest, network service interruptions, industrial disputes, DDoS attacks, or other major disruptions. During these events, our services may be suspended, and our serving time extended for the duration of the disruption. We will make every effort to resolve these issues or to fulfill our obligations as much as possible despite these disruptions.

3. General Terms and Breach of the Terms & Conditions

3.1 We reserve the right to revise or amend the Terms & Conditions at any time. You should periodically visit our website to review the Terms & Conditions. Amendments are effective immediately upon posting on our website. Your continued use of the Site's services following the posting of amendments signifies your acceptance of those changes.
3.2 We may suspend or terminate your account and refuse to continue providing you service on our Website, without prior notice, if we reasonably believe you've breached any significant term of the Terms & Conditions. We will promptly notify you of any such action taken.

4. Your Obligations

By accessing the Site and using the service, you declare and warrant that:

4.1 You are at least 18 years old.
4.2 You are legally capable of entering into a binding agreement with us, and will not access the website or use the service if you're not legally capable.
4.3 You will not use a VPN, proxy, or similar services or devices to obscure or manipulate the identification of your real location.
4.4 You are the authorized user of the payment method you employ.
4.5 You will make all payments to us in good faith and will not attempt to reverse a payment or take any action causing such payment to be reversed by a third party.
4.6 You acknowledge that when placing bets, you may lose some or all of the TON cryptocurrency you deposited on the website in accordance with the Terms & Conditions, and that you will be fully responsible for such losses. As such, you accept that you may both earn and lose TON cryptocurrency using the website's services.
4.7 You're not acting on behalf of another party or for any commercial purposes, but solely in your own personal capacity.
4.8 You will not attempt to manipulate any element of the Site in bad faith or in a manner that may adversely affect the integrity of the Site.
4.9 You will act in good faith at all times when using the Site and placing any bets using the service.

5. Restrictions

You are not permitted to use the Site if:

5.1 You are under 18 years of age (or below the age of majority as dictated by the laws of the jurisdictions applicable to you).
5.2 You are unable to legally enter into a binding agreement with us, or you are acting as an agent for, or otherwise on behalf of, someone under 18 years of age.
5.3 You reside in a country where TON cryptocurrency is considered a security or is otherwise regulated or prohibited.
5.4 You intend to engage in any illegal activity.
5.5 You intend to scrape our odds or violate any of our intellectual property rights.
5.6 You intend to sell or transfer your account to third parties.

6. Your Account

6.1 You must keep your account information protected and up-to-date.
6.2 We may close or suspend an account if we have reasonable grounds to believe that you are not complying with the Terms & Conditions, to preserve the integrity or fairness of the service, or if there are other justifiable reasons to do so. We may not always be able to provide prior notice. If we close or suspend your account due to non-compliance with the Terms & Conditions, we may cancel and/or void any of your bets and withhold any funds in your account (including the deposit).
6.3 We reserve the right to refuse, restrict, cancel, or limit any wager at any time for any reason, including any bet we perceive to be placed in a fraudulent manner to evade our betting limits and/or system regulations.
6.4 If any sum is erroneously credited to your account, it remains our property. Upon noticing any such error, we will inform you and the amount will be withdrawn from your account.
6.5 You must notify us immediately if you become aware of any errors with respect to your account.

7. Playing on our Site

7.1 All processing continues in the language in which the operation is initiated.
7.2 It is your responsibility to ensure that the details of your transactions are accurate.
7.3 We reserve the right, at any time, to terminate proceedings in whole or in part at our discretion. Transactions are only valid if they are approved by us.
7.4 Once a bet is confirmed, the transaction cannot be cancelled without our written consent.

8. Account Closure

8.1 If you wish to close your account with us, please send a request to do so from your registered Telegram account, which you provided at the time of registration, to our Telegram support.

9. Inactive Accounts

9.1 An inactive account is an account that the user has neither logged in nor logged out of for 12 consecutive months (“Inactive Player Account”). We reserve the right to charge a monthly administrative fee of EUR 10 or its equivalent in another currency (or the current balance of the Inactive Player Account, if it's less) as long as the balance of the Inactive Player Account remains positive.
9.2 You authorize us to debit this fee from your Inactive Player Account beginning on the first day of the month following the day your account is deemed inactive, and on the first day of every subsequent month that your account remains inactive. We will cease to deduct this fee if your account balance reaches zero or if your account is reactivated.

10. Deposit and Withdrawal of Funds

10.1 Withdrawals from your account can be made through any method available on the Site at the time of the withdrawal.
10.2 We reserve the right to transfer funds in a manner that may differ from the payment method specified by you.
10.3 We typically process withdrawal requests within 24 hours.
10.4 The minimum withdrawal amount per transaction is 0.5 TON.
10.5 Deposits and withdrawals can be made through various payment systems, each with its own procedures, rules, and conditions. We do not accept cash payments.
10.6 Your account is not a bank account and is not protected by any guarantees, insurance, or sponsorships. It is not part of any banking insurance system, nor does it accrue interest.
10.7 We reserve the right to recalculate the balance of your account and the amount of your bets, regardless of the amount won, in the event of multiple accounts, fraud, illegal activity, or any other errors.
10.8 It is your responsibility to report your earnings and losses to your local tax authorities and other relevant entities.
10.9 You may withdraw funds from your account at any time, provided that all deposits have been finalized, there are no pending refund requests or objections (otherwise, the withdrawal request will be canceled), and all checks specified in the T&C have been completed.
10.10 Once we approve your withdrawal request, you must provide all necessary information for the funds transfer. We will endeavor to process the withdrawal through the payment system and currency of your choice, but this may not always be possible. We reserve the right to use a different payment system or currency to process your withdrawal.
10.11 We reserve the right to charge you a fee equivalent to our costs associated with processing your deposits and/or withdrawals to/from your account on the Site. However, we strive to absorb this fee whenever possible.

11. Errors and System Malfunctions

11.1 In the event of an error or malfunction in our systems or processes, all bets will be deemed void. We are not responsible for any errors stemming from the hardware or software you use, or any errors caused by your internet service provider.
11.2 Please note that we reserve the right to recover any overpaid amount and adjust your account to correct any mistakes. Such mistakes might include incorrect prices or incorrect entry of event results. If there are insufficient funds in your account, we may demand that you pay us the relevant outstanding amount relating to erroneous bets or wagers. Consequently, we reserve the right to cancel, reduce, or delete any pending plays, whether they were placed with funds resulting from the error or not.
11.3 We may temporarily suspend the availability of the Site (or part of it) if it is necessary for maintenance or to rectify any software or hardware failure or malfunction in the system providing the Site.

12. Assumption of Risk

12.1 Accessing our Site and using the services offered are entirely at your discretion and risk.

13. Communications and Notices

13.1 All communications and notices under the T&C, whether from you or us, must be in English and delivered via the registered Telegram account associated with your account.
13.2 From time to time, we may contact you via Telegram to offer information about betting, unique promotional offerings, and other information regarding the Site. By agreeing to the T&C when logging into your account on our Site, you consent to receive such messages via Telegram. You may contact our support at any time to opt out of receiving such communications.

14. Force Majeure

14.1 We cannot be held liable for any failure or delay in providing the services on our Site due to Force Majeure events that could reasonably be considered beyond our control despite our reasonable preventative measures. Such Force Majeure events may include (but are not limited to) acts of God, trade or labor disputes, power outages, failures or omissions of any governmental authority, disruption or failure of telecommunication services, or any other delay or failure caused by a third party. We will not be liable for any loss or damage that you may suffer as a result of such Force Majeure events. In the event of such occurrences, we reserve the right to cancel or suspend our services without incurring any liability.

15. Prohibition of Underage Participation

15.1 We reserve the right to immediately close your account if we suspect that you are under the age of 18 (or below the legal age as stipulated by the laws of the jurisdiction applicable to you), or if you were below that age when you participated in any activities through the service on our Site. We will investigate the matter, including whether you have been participating as an agent for, or otherwise on behalf of, a person under the age of 18.
15.2 PLEASE NOTE: THIS CONDITION ALSO APPLIES IF YOU ARE OVER 18 YEARS OLD BUT ARE PARTICIPATING WITHIN A JURISDICTION THAT SPECIFIES A LEGAL AGE HIGHER THAN 18 FOR SUCH ACTIVITIES AND YOU ARE BELOW THAT LEGAL MINIMUM AGE.

16. Prohibited Activities

16.1 We will seek criminal and contractual sanctions against any user involved in fraud, dishonesty, or criminal acts. We will withhold payments to any user where any such actions are suspected. The user shall indemnify Us and shall be liable to pay Us on demand all costs, charges, or losses sustained or incurred by Us (including any direct, indirect, or consequential losses, loss of profit, loss of business, and loss of reputation) arising directly or indirectly from the user's fraud, dishonesty, or criminal act.
16.2 We will take all necessary steps to prevent such acts and to detect and identify any individuals associated with them. We are not responsible for any damage or loss that you or any other user may suffer from covert agreements, fraud, or other illegal activities.
16.3 As a result of any suspicious illegal or inappropriate activity, we reserve the right to share your credentials with authorities and to cooperate with them in investigating such activities.
16.4 If you have reason to suspect that someone has committed fraud or any other illegal activity in connection with our Site, you should notify us via our support.

17. Intellectual Property

17.1 All website design, text, graphics, music, sound, photographs, video, selection and arrangement thereof, software compilations, source code, software and all materials on our Site are our copyrighted property or the copyrighted property of our licensors or licensees. All rights are reserved. You may only access and use these materials for personal, non-commercial purposes. You may not otherwise reproduce, distribute, publicly perform, publicly display, modify or create derivative works of these materials, unless authorized by the appropriate copyright owner(s).
17.2 None of our (or our third party suppliers’) rights shall be transferred, assigned, or licensed to any user of the Site under any circumstance.
17.3 You must not reproduce or otherwise use any trademark, trade name, and/or logo appearing on the Site unless such use is permitted by law.

18. Complaints

18.1 If you have any complaints about the Site, you should first contact our customer service unit.
18.2 In the event of a dispute, you agree that the server logs will serve as the authoritative source in determining the outcome of any claim.
18.3 If there is any discrepancy between the result shown on your screen and the result on the game server, the result on the game server shall be considered valid and will prevail. You acknowledge that we are the final authority in establishing the rules and conditions of your participation in any online games on our Site.
18.4 In case of any conflict, your registered Telegram account will be used for communication.

19. Severability

19.1 If any provision of these T&C is found to be invalid, illegal or unenforceable, that provision will be limited or eliminated to the minimum extent necessary so that these T&C will otherwise remain in full force and effect and enforceable. In such cases, the invalid or unenforceable parts will be amended as appropriate to reflect the original intent of the provision.

20. AML Policy & KYC

We implement all appropriate measures to combat money laundering and the fight against international terrorism (AML Policy). At the same time, we maintain a strong and principled position on the prevention of all kinds of illegal activities, as well as all related regulations. To fulfill these obligations, we are obliged to inform the corresponding official authorities if there are reasons to suspect that the funds deposited by you are related to money laundering or terrorism financing activities. We will also be obliged to block such User's funds, as well as to take other measures stipulated by AML policy rules.
Money laundering means:
Concealing or maintaining confidentiality concerning information about the true origin, source, location, disposition, movement, ownership or other rights to property obtained through illegal activity (or property obtained in exchange for such property),
the conversion, transfer, receipt, possection or use of property obtained through criminal activity (or property obtained in exchange for such property) to conceal the illicit origin of such property or of assisting persons involved in criminal activity to avoid the legal consequences of their actions,
a situation where the property was obtained as a result of criminal activities carried out on the territory of another State.
To prevent the penetration of criminal capital into the state's economy and to counteract the spread of crime, many countries are constantly fighting against money laundering and terrorist financing. We apply internal regulations and special programs of measures to help state and international organizations combat money laundering and terrorist financing worldwide.
By registering an account on our Website, you undertake the following obligations:
You warrant that you will comply with all applicable anti-money laundering and counter-terrorist financing laws and regulations, including but not limited to the AML Policy.
You confirm that you have no knowledge or suspicion that the funds used to fund your account, past, present or future, have been obtained from an illegal source or are in any way related to money laundering or other illegal activities prohibited by applicable law or the instructions of any international organizations;
You also agree to immediately provide us with any information we feel it is necessary to request for us to comply with applicable anti-money laundering laws and regulations.
We collect and retain your identification documents and records of all transactions in your account; We can monitor suspicious transactions in the User's account, as well as transactions made under special conditions;
We reserve the right at any time and at any stage to refuse the User to carry out a transaction if we have reasons to believe that the transaction has anything to do with money laundering and criminal activity. Following international legislation, we are not obliged to notify the User that their activity is suspicious and information about it has been reported to the relevant state authorities.
Following internal AML-Policy, we may conduct initial and ongoing identity checks on Users according to the level of potential risk associated with each User.
We will require you to provide minimal data to verify your identity.
We will record and retain data and documents proving your identity, as well as information about what methods have been used to verify your identity and the results of the checks.
We will check your identity against a list of terrorist suspects compiled by authorized government and independent agencies The minimum set of identifying information includes: - User's full name; - date of birth (for individuals); User's residential address or registration address;
source of origin of the funds to be deposited in the Website’s account.
To verify and confirm the authenticity of the above-mentioned data, we may require the following documents from the User:
Passport or identification card, or other document replacing them, which meets the following requirements: - contains the name, date of birth and photo of the owner of the document; - has been issued by the national state

21. Responsible Gaming

21.1 For Users who wish to set limitations on their activity, we offer a voluntary self-exclusion policy that allows you to close your account or limit your activity on our website. Please contact our support team for more information on this service.
21.2 We will assist you in implementing the self-exclusion service. However, we cannot accept any responsibility if we are unable to identify or notice your usage of the Site after you have chosen to self-exclude.